On this episode of "Tales on the Courier Shift," I get to see the worst side of customer service, as in the side that's lacking. I get it, service jobs are hard and have their share of difficulties. However, that gives nobody free license to act like complete a-holes to their peers, regardless if they're not working for the same company. We're all trying to make a living here so spending additional energy to make someone else's day a bit more difficult is a bit counter-productive and downright cruel.
What makes this incident particularly more evil was that I was being targeted specifically for the vehicle I was operating. I received the brunt end of the rage of the night manager of C&O Cucina (3016 Washington Blvd., Marina del Rey, CA 90292) because of an unfounded fear that I was going to destroy the very food that I was being paid to deliver. Obviously, my role there was not to sabotage a delivery, but there he was, giving me a hard time in front of other delivery drivers.